We do care about our customers. And to keep up with the many ways of how you communicate, we need keep up to date with the latest technology too. This is why you can now get in touch with our customer service colleagues by WhatsApp. It's as simple as texting your friends :)
Availability of our customer service team for the U.K.:
Monday to Friday 8a.m. – 5:30p.m. (CET)
phone number: 0043 (0)676 766 46 11.
A colleague will get in touch with you as soon as possbile and try to help you with any requests.
WhatsApp is an alternative to sending text messages, which works by using the internet on your phone rather than your network. You are therefore only charged the rate for using the internet, which is very handy when sending messages abroad. WhatsApp uses your mobile internet connection (4G/3G/2G/EDGE or WiFi, provided that you are connected) to get in touch. Besides plain text messages it is also possible to send/receive photos, videos and voice messages.
For more information on WhatsApp please go to